Hello, I Am

Carolina P.

Ecommerce support

Location

get more information
MY skills
PROFESSIONAL
SKILLS
Social Media Management
Amazon Seller Central
Excel
Hellium

Profile & skills

Social communicator with administrative and commercial abilities in marketing, sales, and customer service. As an ecommerce virtual assistant I support the business with the product and research-based tasks, product image and listing optimization, promotion, and maintaining the health of the Amazon account.

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professional
experience

Ecommerce support

Marknology - Sharkhelpers -Sep 21 - Sep 22
  • Write and update listings for Amazon
  • Organize the products and check that the description and images are consistent with the products
  • Manage account health
  • Create templates, coupons, and digital bundles
    Manage cases

Sales and  Digital coordinator

GRUPO ALMAGO -Apr 21 – Jun 21
  • Management of social networks, Google Ads, Guide
  • Creation of commercial and digital strategies
  • Personnel management

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Bilingual Virtual Assistant

Sitel - Jan 20 – Jul 20
  • Bilingual customer service agent for Best Buy Barranquilla campaign.
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VGF Management

VGF MANAGEMENT -Jun 21 – Aug 21
  • Social media, Google Ads
  • Blog
  • Content creator
  • Strategy creator
  • Intern communications

Community Manager

MIC Gestión Inmobiliaria -Dec 21 – Apr 21
  • Administration of social networks.
  • Content creation and customer service.

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education
EDUCATION
academic
Record

Bachelor in social communication and journalism

Universidad del norte - Barranquilla, CO

2018

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Other Studies

  • Marketing Digital - LCI Barranquilla
  • Logistics and Event production - Universidad del Norte
  • Restaurante Management - Centro INCA
  • Ecommerce Fundamentals - Linkedin Learning
  • Selling and marketing your products on Amazon - Linkedin Learning

2019-2020

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